Family on South Lawn

Frequently Asked Questions

Can I have my art collection appraised by the Museum?
Museum curators and other staff cannot provide information on the monetary value or condition of art objects.

These national organizations have local appraisers:
American Society of Appraisers,, 703.478.2228
Appraisers Association of America,, 212.889.5404
Art Dealers Association of America,, 212.488.5550
International Society of Appraisers,, 206.241.0359

Is photography permitted?
Yes, visitors may take photographs. Flash is allowed in the galleries but additional equpiment such as tripods, monopods and the like are not permitted in the galleries. Please check with security officers about art in special exhibitions or on loan from another collection for permission to take photographs. Portrait/bridal photography is never allowed inside the Nelson-Atkins but may be taken on the museum grounds. No special permission is required but we ask you to please respect the sculptures by not touching or posing with them. For commercial photoshoots, please contact the museum at 816.751.1ART(1278) for information about fees and to make arrangements.

Does the Museum offer tours?
Yes, there are many tour options including: daily walk-in tours of the collection, special member-only tours or pre-scheduled group and school tours.

FREE audio-guided tours are available including: Museum Collections, Stone and Feather: A Tour of Two Buildings (Architecture Tour) and the Kansas City Sculpture Park.

Players may be picked up in the Bloch Lobby or tours may be downloaded from our website onto personal MP3 players. Visitors are welcome to bring their own headsets to use with the Museum’s audio players.

Is the Museum accessible to disabled people?
Public areas in the Museum are accessible to visitors in wheelchairs. The parking garage and Museum lobby are fully ADA accessible with direct access into the lobby from the garage.

Wheelchairs are available at Coat Check on the Lobby Level of the Bloch Building. These are free and available on a first-come, first-served basis.

Can I check my coat?
Yes, a free Coat Check is located on the first floor of the Nelson-Atkins Building. We prefer that visitors either wear or check coats, as fewer carried items decreases the possibility of damage to art.

Can I touch the art? What about sculptures that are outside?
Join us in preserving art for the future—please do not touch the works of art. Oils and moisture from hands are dangerous to art, even works that live outside. Fingernails and rings will, in time, gouge stone and wood.

Can I bring pencils and art supplies into the galleries?
Pencils are allowed in the galleries and are available at the Visitor Services Desk. Other materials including paint and ink are not permitted unless the museum grants written permission.

How do I become a Museum member?
It’s easy! Discover the many rewards of Museum membership, then join today online or by calling 816.751.1ART.

How many guests may I bring as a Museum member?
Members are entitled to invite guests to events, classes and featured exhibitions based on their level of membership. To see how many guests you many bring, see Membership. For questions please call 816.751.1ART (1278).

I’d like to make a donation to the Museum. What do I do?
Thank you! Please review the many ways to support the Museum or call 816.751.1ART to discuss your gift to the Nelson-Atkins.

How do I become a volunteer?
Learn how you can join more than 500 volunteers who share their time and talent with the Museum. For more information see our volunteer section.

Can I have a wedding or other private event at the Museum?
Although wedding ceremonies are not allowed on premises, the Museum invites wedding receptions and other private, after-hours events.

Other types of events such as showers and luncheons (not private) are available to everyone. Our special events department is available to help with arrangements including catering which is arranged through Rozzelle Court Restaurant.
Are strollers allowed?
Yes, in all public spaces and Museum collection galleries but not always in special exhibitions galleries. These high-traffic areas may not be conducive to strollers, which may be held in Coat Check while you tour a special exhibition.

Can I bring in flowers?
Flowers from commercial vendors only are allowed in the Museum because they have been professionally treated for bugs.

May I use my cell phone in the Museum?
Cell phone use is restricted to Kirkwood Hall and Rozzelle Court Restaurant.

May I listen to my MP3 player or iPod in the Museum?
Use of MP3 players and iPods are permitted in the Museum, provided headphones are used at all times. Volume levels must be kept low to not disturb other visitors at the Museum. Security officers may request that you turn down or off your player at anytime.

Is smoking allowed?
No, the Nelson-Atkins is a smoke-free environment.

I’d like to bring my pet to the Museummay I?
Only trained guide animals are permitted inside the Museum. Leashed dogs, however, are welcome in the Donald J. Hall Sculpture Park (Kansas City Ordinance 14.33 states that dogs must be on a leash when in public).

I want to reproduce an image of a work of art owned by the Nelson-Atkins. How do I go about that?
Please review the Museum’s policy on rights and reproduction.

Does the Museum have a lost and found?
If you lost an item while visiting the Nelson-Atkins, call 816.751.1ART. Found items are held at Coat Check for 30 days.
Where the power of art engages the spirit of community
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4525 Oak Street, Kansas City, MO 64111 | 816.751.1278 | Contact Us