- Each tour organizer needs to register for their own group. Please do not schedule for others.
- Encourage participants to join in! The experience is best when participants engage with museum educators and one another through the chat function and/or through spoken discussion.
- Be respectful of yourself and others, both when speaking aloud and typing in the chat.
- Participants will enter the tour on mute.
- Closed captioning is available.
Group Size
Due to the interactive nature of this experience, virtual adult tours are intended for groups of 50 or fewer people watching together, on individual devices, or remotely from their homes. Please email tours@nelson-atkins.org for more information or questions.
Technical Requirements for Live Virtual Tour Experiences
- Option 1 Remote (at home) each participant will need a device connected to the internet to participate via Zoom’s chat feature and/or through audio/video conversation.
- Option 2 In-person with a digital projector including a computer with camera, microphone, and internet connection. It’s best if computer audio is connected to speakers to allow the entire room to hear the museum’s educators.
- Option 3 In-person class with individual devices connected to the internet and headsets for each student.
How We Connect
One week before your scheduled Live Virtual Tour: A Zoom link and password will be included in an email with information about how to connect with us via Zoom at the scheduled date and time. If participants are joining remotely, please share the link with each person in advance of the tour.
Day of scheduled Live Virtual Tour: Click the Zoom link to connect 5-10 minutes before the scheduled start time of the Live Virtual Tour.
NOTE: If this is the first time using the Zoom platform, a link will prompt you to install the free software. Installation should take less than two minutes and does not require the creation of a zoom account. If participants are joining remotely, please have them login earlier to allow time for download if needed.
Projecting the Virtual Tour to Participants On-Site
- Please have the camera set so the docents/educators may see the group.
- Some computer microphones are more sensitive than others. The docents/educators may or may not be able to hear verbal responses from your group. If the docents are unable to hear the students, please position yourself closer to the computer to help call on participants and relay their comments verbally.
- Each tour has sections that allow participants to choose the objects they wish to discuss. Participants will be asked to vote on the objects they want to investigate by raising their hands for each option. The tour organizer will need to count the number of hands and tell the docent which objects receive the majority of votes.
Test Calls/Event
A test call is not required if you have used Zoom. If you are a new user or would prefer a test call, please check the box on the request form. The test call will be scheduled separately via email and should take no more than 3-5 minutes. Test calls are scheduled at 8:30 am.
Late Starts
Due to scheduled events we may not be able to extend your Live Virtual Tour. Please have everyone ready to begin 3-5 minutes before your confirmed, scheduled time.
Cancellations and Changes
To cancel or make a change to your scheduled Live Virtual Tour, please email tours@nelson-atkins.org. Please include your name, phone number, order number, name of group, and date and time of your scheduled tour. Cancellations are requested at least 48 hours before your scheduled event.
All changes to date, time and tour will require the cancellation of your scheduled event and a new request to be submitted via the Virtual Tour Request form, requiring at least three weeks advance submittal for a new date.
Questions?
For additional information please email tours@nelson-atkins.org
We look forward to working with you!
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